Search the wood...

Privacy Policy

Your privacy is important to us. 

Wolford Wood (A sole-trader for Petra Postlethwaite) and its registered office at The Bungalow, Wolford Wood, Great Wolford Rd, Moreton-In-Marsh, GL56 0PE trading name as Wolford Wood (“us” or “we”) has a formal policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to your use of our website. 

www.wolfordwood.com (hereinafter, “website” or www.wolfordwood.com). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this Privacy Policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to the collection of information (if any) from other sources. 

This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions. 

How we collect information 

We only collect personal data from you by specifically asking for it: 

When you submit an enquiry to or make a booking with one of our third-party platforms

When you register to receive our email newsletter(s), or take part in our survey(s)

When you otherwise contact us via the website or email 

Buying services and products that we offer 

Signing up to events hosted by us.

The information we collect. 

Your name and contact details including telephone number, email, and postal address. 

Specific information relating to your booking e.g. party size, vehicle registration, ages of children. 

Your IP address. 

Records of any correspondence 

How we use the information we collect 

We may use and analyse your personal information collected to create a profile of your interests and preferences so that we can contact you in the most appropriate way with the most relevant information. 

To obtain the information from our booking providers to secure and fulfil your booking with us. 

To send you confirmation of an enquiry or booking, follow it up, ask for feedback or managing purchases of products and services.

To send you our email newsletter if you have registered for it, until you unsubscribe. 

To respond to any queries, you have raised. 

For any communication deemed a legitimate purpose, such as notifying you of changes to our terms and conditions.

To carry our research into the market for our goods and services 

Cookies 

Cookies allow different features of our website to work. They also allow us to analyse how people use our website to provide more tailored marketing. 

Strictly Necessary – These cookies are strictly necessary to enable us to provide services you have requested including access to our website, to make bookings, enquiries, purchases. They also help to keep our website secure. 

Functional – these cookies allow our website to remember choices you make and tailor the website to provide enhanced features and content for you. Without these cookies, our website cannot remember choices you’ve previously made or personalise your browsing experience. 

Analytics and Optimisation – these cookies collect information about how you use our website. We can access data regarding the number of website visitors and traffic allowing us to measure and improve the performance of website. This information is aggregated so we do not use it to learn about individual usage and instead help us lean about how our website if performing. 

Marketing – These cookies are used to tailor marketing towards your individual interests. Online advertisements are limited to the number of times you can see them and assist us with performance reviews of marketing campaigns. 

Data Security and Retention 

We are committed to protecting your privacy and follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission, as well as to prevent unauthorised access. The computes that store the information are kept in a secure facility with restricted access. We use hardware firewalls and other measures to restrict electronic access. 

Your personal information will be stored for not longer than is reasonably required for record keeping, complying with legal obligations, and resolving disputes. Any information which we have identified as sensitive will be encrypted prior to storage.

None of the information that we collect will be disclosed to any third part, other than when contacting a specific booking platform on your behalf, to data processors acting on our behalf or if we are required to do so by law. 

We will never share your information with third parties for their own marketing purposed without your express consent.

Links to other websites 

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and third parties. If you follow a link to any of these websites, please not that these websites have their own privacy policies and that we don’t accept any responsibility or liability for these policies.

Changes to our privacy policy 

Although most changes are likely to be minor, Wolford Wood may change its Privacy Policy from time to time, and in Wolford Wood’s sole discretion. We will take reasonable steps to inform of changes to this privacy policy but encourages visitors to check this page for any changes. Continued use of this site after any change will constitute your acceptance of the change. 

Your Rights 

Any personal information submitted via our website must be treated in accordance with the Data Protection Act 2018. You are entitled to withdraw your consent for data processing at any time. Use our contact us page to get in touch if you have any concerns, questions or would like to request deletion of your information. 

Your Acceptance 

By using this website, you consent to the collection and use of the above personal information in accordance to this privacy policy. If you do not agree to this policy, please do not use our website. 

Subscribe to Our Newsletter